Shipping Policy
We process and ship all orders with care and love from our boutique.
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Orders are processed within 2–4 business days
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During new drops, sales, or holidays, processing may take 3–7 business days
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Once your order ships, you will receive a tracking number by email
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Shipping times are estimated by the carrier and are not guaranteed
Please note: Once packages are handed to the shipping carrier (USPS/UPS), we are no longer in control of delays, lost packages, or transit issues. For delivery problems, please contact the carrier directly using your tracking number.
Double-check your shipping address at checkout — we are not responsible for orders shipped to incorrect addresses provided by the customer.
🔁 Exchange Policy (No Refunds)
We currently do not offer refunds — only exchanges or store credit.
To qualify for an exchange:
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You must request the exchange within 7 days of delivery
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Items must be unworn, unwashed, and unaltered
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All original tags must be attached
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Items must be free of makeup, deodorant, perfume, or stains
If approved, you may exchange for:
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A different size (if available)
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A different item
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Store credit
Customers are responsible for return shipping costs unless the item was damaged or incorrect.
❌ Final Sale Items
The following items are final sale and cannot be exchanged:
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Sale or clearance items
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Accessories & jewelry
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Bodysuits & intimates
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Seasonal/holiday items
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Items marked Final Sale
📩 How To Request an Exchange
Please email us at [your store email] with:
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Order number
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Item(s) you want to exchange
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Reason for exchange
Our team will reply with next steps.
